RITAIMAH HEALTHCARE

Privacy Policy

Welcome to Ritaimah Healthcare. We are deeply committed to safeguarding your privacy and maintaining the utmost confidentiality of your personal information. This Privacy Policy articulates our practices regarding the collection, use, disclosure, and protection of your information, with explicit consideration for the privacy laws and regulations applicable in Gulf countries and Dubai.

1. Information We Collect:

We may collect the following categories of information: Personal Information: Identifiable data including your name, contact details (address, phone number, email), date of birth, and identification numbers (e.g., Emirates ID). Health Information: Comprehensive medical records, health history, laboratory results, treatment plans, and related data. This information is fundamental for providing healthcare services and ensuring your well-being. Financial Information: When applicable, we may collect payment information to facilitate billing and payment for healthcare services. Usage Information: Data pertaining to your interactions with our website, encompassing IP addresses, browser types, device specifications, and pages accessed. Cookies: We may employ cookies and analogous technologies to gather information concerning your browsing activities, preferences, and session data.

2. How We Use Your Information:

We employ your information for the following objectives: Provision of Healthcare Services: Delivering comprehensive healthcare services, including consultations, diagnosis, treatment, and continual medical care. Communication: Responding to your inquiries, transmitting appointment reminders, and disseminating healthcare-related updates or pertinent information concerning your health. Enhancement: Continually improving our website, services, and patient care via data analysis and quality enhancement initiatives. Legal Compliance: Ensuring adherence to legal and regulatory obligations, including those specific to healthcare in Dubai and the Gulf region, such as compliance with Dubai Health Authority (DHA) regulations and other pertinent laws.

3. Information Sharing:

We may share your information with the following entities: Healthcare Providers: Coordinating care, administering healthcare services, and preserving accurate medical records. Service Providers: We may enlist third-party service providers, such as medical laboratories or billing entities, to assist in healthcare delivery and administrative functions. Legal Compliance: Disclosure of your information may be necessary to comply with legal requirements or safeguard our rights and interests.

4. Data Security:

Recognizing the paramount importance of information security, we have instituted rigorous security measures to guard your data against unauthorized access, disclosure, or alteration. Our security protocols are meticulously designed to preserve data integrity and confidentiality, and we routinely assess and update our security practices.

5. Your Rights

Communications We may transmit marketing communications regarding our healthcare services. You may opt out of receiving these communications by following the instructions provided in the messages.

6. Marketing:

Access and Correction: You possess the right to access and rectify inaccuracies in your personal information. Please contact us to exercise these rights. Data Deletion: In certain cases, you may request the deletion of your personal information, subject to legal and regulatory prerequisites. Consent Withdrawal: Where applicable, you retain the right to withdraw your consent for data processing.

7. Updates to this Privacy Policy:

This Privacy Policy may be periodically updated to accommodate legal requirements and reflect modifications in our practices. We will notify you of any substantive changes to this policy.